Sales Policy for Startopin

Effective Date: November 27, 2024

Welcome to Startopin, your ultimate destination for high-quality art prints and custom-designed pictures that bring creativity to life. We are committed to delivering exceptional service and premium products that transform your space into something special. Below is our detailed Sales Policy to guide you through your purchasing experience with us.

1. Ordering Process

To place an order with Startopin, simply visit our website at www.startopin.com, browse through our wide selection of artwork, and add your desired items to the shopping cart. Once you’ve selected all the items you wish to purchase, proceed to checkout. You’ll be asked to provide shipping details, billing information, and preferred payment options.

2. Payment Methods

We offer a variety of payment methods for your convenience, including:

  • Credit and Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Other online payment systems (as listed on our website)

All payments must be completed before your order is processed. Your transaction will be securely handled through our payment gateway to ensure the privacy and safety of your data.

3. Pricing and Currency

All prices listed on our website are in USD (United States Dollar). Prices may be subject to change due to promotional offers or updates in material costs. Any changes in price will be reflected on the product page prior to checkout. Please be aware of potential taxes or import duties that may be applied to orders based on your location.

4. Shipping Policy

We offer domestic and international shipping services. Shipping fees are calculated at checkout based on the weight, dimensions of your order, and the delivery destination. Orders are typically processed within 1-3 business days after payment confirmation.

Shipping Times:

  • Domestic (USA): Typically 3-7 business days.
  • International: Varies by location; generally, 7-21 business days.

Startopin is not responsible for any delays caused by third-party couriers, customs, or other external factors.

5. Order Confirmation and Tracking

Once your order is successfully placed, you will receive an email confirming your order details. As soon as your order is shipped, you will be provided with a tracking number to monitor its progress. You can track your shipment directly from the courier’s website.

6. Returns and Refunds Policy

At Startopin, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your artwork, we offer a 30-day return policy from the date of delivery. To initiate a return, please contact us at [email protected]. We will guide you through the process, and once the item is received in its original condition, a full refund will be issued.

Please note that the following conditions apply:

  • Returns must be initiated within 30 days of receiving your item.
  • Items must be in their original condition, undamaged, and unused.
  • Shipping charges are non-refundable.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery. We will provide you with a return label and arrange for a replacement or refund, depending on your preference. Please provide us with clear images of the damage for a smooth resolution.

8. Privacy and Data Security

Your privacy and security are of utmost importance to us. We do not share, sell, or distribute your personal information to third parties. All customer data is stored securely and only used for processing your orders, customer service, and marketing (if you have opted into receiving updates).

For more information on how we protect your personal data, please refer to our Privacy Policy.

9. Customer Support

If you have any questions or concerns about your order, please don’t hesitate to reach out to our customer service team. You can contact us via:

  • Email: [email protected]
  • Phone: (740) 386-2109
  • Address: 262 Pole Lane Rd, Marion, Ohio, 43302

Our support team is available Monday to Friday from 9:00 AM to 5:00 PM (EST).

10. Changes to the Sales Policy

Startopin reserves the right to modify or update this Sales Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Please check our Sales Policy periodically for any updates.

Thank you for choosing Startopin as your trusted source for art. We appreciate your business and look forward to providing you with outstanding artwork and customer service.